Important Safety Notice: SmartDrive SpeedControl Dial Recall Explained

At Alpine Home Medical, your safety always comes first. When a manufacturer issues a medical device recall, we believe in sharing clear, honest information so you understand what’s happening and what steps—if any—you need to take.

Recently, Max Mobility/Permobil expanded a voluntary FDA-classified Class I recall involving the SpeedControl Dial used with the SmartDrive MX2+ Power Assist Device. This article explains what the recall means, who is affected, and how Alpine can help you move forward safely.

What Is Being Recalled?

The recall applies to all SpeedControl Dials used with the SmartDrive MX2+ Power Assist Device, regardless of when they were purchased or if they were received as a replacement under a previous recall.

According to Permobil, the issue involves a design concern that may cause unexpected motor behavior, including:

• Continued movement when the device should stop
• Involuntary movement without user input

These issues could increase the risk of injury, especially at higher speeds or in close environments .

Why This Recall Was Expanded

Permobil originally initiated a recall in late 2024 for a limited production window. After continued monitoring and investigation, the company identified that the same design issue existed in all SpeedControl Dials manufactured between April 25, 2022 and July 8, 2025.

Because of this, the recall was expanded to include every SpeedControl Dial currently in use, including replacement units previously issued .

What Should You Do If You Use a SpeedControl Dial?

If you currently use a SpeedControl Dial, Permobil and Alpine recommend taking the following steps immediately:

1. Stop using the SpeedControl Dial right away
2. Switch to an alternate control method, such as:
   • A wired SwitchControl (with optional Buddy Button)
   • A compatible wearable device using the SmartDrive MX2+ app
3. Acknowledge the recall notice using the official Permobil portal

The SmartDrive MX2+ power assist unit itself is not recalled and can still be used safely with an approved alternate controller .

How Alpine Home Medical Supports You

You are not expected to navigate this alone. Alpine Home Medical is here to help you:

• Understand whether your equipment is affected
• Review safe alternate control options
• Coordinate next steps with Permobil
• Answer questions about setup, use, and replacement

If you’re unsure which controller is best for your needs, our mobility specialists can walk through the options with you and help you make an informed decision.

Our Commitment to Safety

Medical device recalls can feel overwhelming, especially when they involve equipment you rely on every day. Our goal is to make sure you have clear information, practical guidance, and real support—without unnecessary stress.

If you have concerns or questions about your SmartDrive equipment, please contact your local Alpine Home Medical team. Your safety and confidence matter to us.