Provo, UT Medical Supply Store

Very knowledgeable and customer service focused staff

Good experience overall. The wait to get my machine was a little long and they didn't have my mask available.

Very friendly and professional and was really good at showing me how to use the equipment.

Service man was very informative and helpful

The Draper staff helped with my order of compression hose and let me know when they came in. They were polite and helpful. I did not have to deal with the reorder process or billing department - thank goodness!

I cannot say enough great things about Alpine Home Medical Equipment in Provo, Utah—this location truly sets the standard for what a medical equipment provider should be. From the moment I walked in, I was greeted with professionalism, genuine kindness, and a level of attention to detail that is incredibly rare in this industry.

What made my experience exceptional was Oaklee. She was absolutely amazing and helped me with everything I needed. Not only was she knowledgeable about the equipment and the process, but she was also patient, empathetic, and extremely thorough. She took the time to listen to my situation, understand exactly what I was trying to accomplish, and then worked step-by-step with me to make sure I was taken care of properly. It never felt rushed or transactional — Oaklee genuinely cared about making sure I left with the right solution and full confidence in what I was getting.

She truly went above and beyond in every way. From answering detailed questions to walking me through options, paperwork, and logistics, Oaklee made what could have been a stressful or confusing process feel smooth and easy. That level of dedication and service is what separates good companies from great ones, and Alpine is clearly in the great category because of people like her.

The entire Provo team was friendly, organized, and professional, but Oaklee is the kind of person who turns a first-time customer into a loyal, long-term client. Because of her, I will absolutely be referring a lot of business to this location going forward. When you find someone who treats you with respect, expertise, and genuine care, you stick with them—and you tell others to do the same.

If you need home medical equipment in Utah, do yourself a favor and go to Alpine Home Medical in Provo and ask for Oaklee. You will be in excellent hands.

Highly recommend.

Very easy to work with! They even called me letting me know when I could pick up my breast pump (which was immediately) and the pick up was fast and straight forward. The staff were also friendly and helpful!

They were so much more knowledgeable than other places I have been and went above and beyond to help me

Staff was kind and answered all questions I had. Thank you.

Staff are polite and forth giving of information. Thank you.