Alpine’s Respiratory Equipment Sales Rep role is a rewarding and engaging position requiring individuals with superior sales and customer service skills, in addition to stellar follow-through and relationship-building abilities. This role is responsible for a given market or territory and will act as the sales point of contact for Alpine’s respiratory-related products and services. The day-to-day of the Respiratory Equipment Sales Rep includes marketing and sales responsibilities such as providing instructions to patients as well as referral sources, being knowledgeable of third-party reimbursements, and working closely with the store manager to effectively promote products and services to a variety of sources, sleep labs, doctor’s offices, therapists, and other medical facilities. There will be the expectation to identify new referral opportunities and maintain good relationships with current referral sources.
Experience Needed
Exceptional people skills. You must be able to build relationships of trust with a variety of different of people.
Experience meeting sales/revenue goals.
Ability to identify patient/customer needs and provide feasible solutions.
A positive, polite, and cooperative attitude.
Organization skills to help meet critical deadlines.
Strong communication skills, both verbal and written. You need to have the ability to explain technical information effectively and simply to patients, healthcare workers, medical assistants, nurses, etc.
Computer literacy skills are a must.
Attention to detail is key, especially when submitting reports.
Ability to maintain confidentiality at all times.
College degree and/or relevant industry experience preferred
Responsibilities & Duties
Create a sales plan encompassing all referral sources for the entire service area of your assigned territory.
Daily use of a CRM (Customer Relations Management) app and market intelligence data.
Market and generate sales leads, as well as close leads, for Alpine Home Medical respiratory equipment and services.
Consistently meet established sales goals and expand markets.
Attend, conduct, and participate in educational meetings, seminars, and health fairs to source referrals.
Maintain a record of all sales calls and follow-ups made while updating management on a regular basis.
Support Alpine Home Medical by informing management of area of concerns and problems needing to be resolved.
Participate in management activities as requested by Alpine’s leadership.
Develop an understanding of third-party medical insurance reimbursement requirements, equipment, and services offered with knowledge about necessary documentation.
Keep and maintain proper documentation for expenses and requested reimbursement monthly.
Assist and develop a sales budget.
Review marketing and advertising needs for Alpine Home Medical with leadership and update sales plans accordingly.
Attend in-store meetings, keeping in communication with store managers and other key members of Alpine’s team.
Always adhere to Alpine’s company policies regarding compliance and confidentiality.
Perform other duties as deemed appropriate by management.
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