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  • Products
    • All Categories
    • ON SALE
    • Aids to Daily Living
    • Bathroom Safety
    • Breast Pumps
    • Canes + Crutches
    • Compression Stockings
    • Continence Care
    • CPAP Supplies and Machines
    • Cushions + Wedges
    • Hospital Beds
    • Medical Lift Chairs
    • Orthopedic
    • Oxygen + Respiratory Products
    • Patient Lifts
    • Physical Therapy
    • Power Scooters
    • Walkers + Rollators
    • Wheelchair Auto Lifts
    • Wheelchairs + Transport Chairs
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    • Orthopedic
    • Oxygen + Respiratory Products
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    • Walkers + Rollators
    • Wheelchair Auto Lifts
    • Wheelchairs + Transport Chairs
    • Wound Care + Diagnostic
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Customer Service Representative (Draper)

Draper
, UT
Full Time
High School/GED Required

Job Summary

Our amazing team of employees is passionate about our patient’s health and wellness, and we strive to ensure they receive the best care possible. Whether they have specific needs or just questions about our products, we’re here to assist them every step of the way.

Experience Needed

Minimum Qualifications:
    • One year of customer service experience involving interactions with customers.
    • Demonstrated basic computer skills and the ability to multi-task.
    • Professional manner and strong interpersonal and communication skills.
Preferred Qualifications:
  • Two to three years of service experience, especially in a healthcare related field.
  • Problem solving ability, analytical skills, self-motivated and able to work well in an office environment.
  • Superior communication skills, both verbal and written.
  • Superior customer service skills, with the ability to quickly identify patient needs and provide effective solutions with professionalism. You should be able to “smile” over the phone, so to speak.
  • A “can do”, positive attitude, participating as a polite and cooperative team member.
  • Attention to detail is a must, as is the ability to handle several tasks with interruptions.
  • Ability to focus and execute role responsibilities while being seated for most of the workday.
  • A High school diploma or G.E.D.
  • Bilingual (English/Spanish) – is a plus.

Responsibilities & Duties

  • Regular, dependable attendance and punctuality.
  • Professionally assist our patients with the intake process, with medical billings questions, or with any sort of disputes.
  • Efficiently updates and verifies patient demographics, insurance, and contact information.
  • Readily identify our patient’s needs, build, and foster a positive customer relationship, and provide possible solutions to customers.
  • Respond appropriately and accurately to patient questions and concerns with a friendly and attentive attitude, doing your best to give the patient the best experience possible.
  • Perform other duties as deemed appropriate by management.

Clicking ‘Apply Now’ will open up your email to send your cover letter and resume.
Please include Customer Service Representative (Draper) – Draper in the subject line.

Apply Now!
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Locations

Draper

132 East 13065 South, Ste 100
Draper, UT 84020

(801) 841-4990

Idaho Falls

2425 Channing Way
Idaho Falls, ID 83404

(208) 535-8627

Logan

1395 N 400 E, Ste A
Logan, UT 84341

(435) 774-4500

Ogden

4669 Harrison Blvd
Ogden, UT 84403

(801) 393-0015

Price

451 S Carbon Ave
Price, UT 84501

(435) 994-3062

Provo

1481 N State St
Provo, UT 84604

(801) 852-0077

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

1361 E Red Hills Pkwy
St. George, UT 84770

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

Locations

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

1361 E Red Hills Pkwy
St. George, UT 84770

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

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