Alpine Home Medical

Retail Sales Associate (Durable Medical Equipment)

Ogden
, UT
Full Time
High School/GED Required

Job Summary

In this role, you will be the face of our company, assisting, educating, and providing solutions to our in-store customers while exemplifying superior customer service standards. You will assess and identify customer needs, efficiently handling all tasks related to our point-of-sale process. We take pride in improving our customers’ lives by offering the best service available. If this excites you, we would love to have you join the Alpine Home Medical team. Ideal candidates will have an energetic, friendly, and positive attitude. We seek individuals who believe in doing the right thing, aim to make a lasting impact, strive for continuous improvement, and are unafraid of growth.

Experience Needed

  • One year of face-to-face retail customer support experience.
  • Great customer service skills, with the ability to quickly identify customer needs and provide effective solutions.
  • Ability to learn about the products and accessories the company carries and be able to educate and recommend products to customers to drive sales.
  • A polite, positive, and cooperative attitude, and willingness to be part of a team.
  • Computer literacy and the ability to handle different software and programs.
  • Superior communication skills, both verbal and written.
  • Attention to detail is a must.
  • The ability to handle several tasks with interruptions.
  • A High School Diploma or a G.E.D.
Preferred Qualifications:
  • Two to three years of face-to-face retail customer support experience.
  • Problem solving ability, analytical skills, self-motivation and able to work well in an office environment.
  • Previous DME experience is a plus.
  • Bilingual (English/Spanish) – is a plus.
Physical Requirements:
  • Interact with others requiring the employee to communicate information.
  • Operate computers, and other office equipment requiring dexterity in fingers and hands for data entry and input tasks.
  • See and read computer monitors and documents.
  • Sit or stand for long periods of time to perform work on a computer, telephone, or other equipment.
  • Reaching, crouching, kneeling, and stooping
  • Frequently lift/move up to 65lbs

Responsibilities & Duties

  • Welcome and assist all walk-in customers, ensuring an exceptional customer experience by prioritizing their needs.
  • Creating and fostering customer relationships to build trust and appropriate expectations, assisting with customer questions on medical billing and/or disputes.
  • Recommend products to customers that best meet their medical needs and closing sales.
  • Answering incoming phone calls with an attentive, patient, and friendly demeanor.
  • Efficiently updates and verifies patient demographics, insurance, and contact information.
  • Regular, dependable attendance and punctuality.
  • Perform other duties as deemed appropriate by management.

Clicking ‘Apply Now’ will open up your email to send your cover letter and resume.
Please include Retail Sales Associate (Durable Medical Equipment) – Ogden in the subject line.

Apply Now!

(801) 463-0044

24/7 Phone Support

Here When You Need Us (801) 463-0044

24/7 Highly Trained Phone Support

Sign up for exclusive updates and promotions.

Facebook-f Instagram Linkedin-in Twitter Youtube

Locations

Draper

132 East 13065 South, Ste 100
Draper, UT 84020

(801) 841-4990

Idaho Falls

2425 Channing Way
Idaho Falls, ID 83404

(208) 535-8627

Logan

1395 N 400 E, Ste A
Logan, UT 84341

(435) 774-4500

Ogden

4669 Harrison Blvd
Ogden, UT 84403

(801) 393-0015

Price

451 S Carbon Ave
Price, UT 84501

(435) 994-3062

Provo

1481 N State St
Provo, UT 84604

(801) 852-0077

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

42 S River Rd, Ste 10
St. George, UT 84790

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

Locations

Salt Lake City

4030 S State St
Salt Lake City, UT 84107

(801) 463-0044

Richfield

43 S Main
Richfield, UT 84701

(435) 896-6474

St. George

42 S River Rd, Ste 10
St. George, UT 84790

(435) 674-0080

Tooele

168 W 1280 N, Building E, Ste E5
Tooele, Utah 84074

(435) 522-5511

Vernal

753 W. Hwy 40
Vernal, UT 84078

(435) 781-6594

Resources

Products

Alpine Home Medical Logo

We Bring Wellness Home

© 2025 Alpine Home Medical Supplies