Do you enjoy helping people and making a difference? Well, this full-time role in our Draper home office might just be the right role for you. Here are some of the highlights and details of the position: The Case Manager must be knowledgeable of all equipment and supplies provided by Alpine Home Medical. Responsible for verifying insurance on all orders, obtaining authorizations, Detailed Written Orders (DWO), Certificate of Medical Necessity (CMN), and adding/changing physician records as needed. Responsible for reviewing with each patient their financial responsibility with Alpine Home Medical prior to each set up on rental equipment. The Case Manager must model a standard of excellence in providing superior customer service and is responsible for competently assessing patient/customer needs and providing appropriate solutions including specific product recommendations. Responsible for accurately and efficiently performing all tasks related to the order intake process in a friendly, professional manner. Knowledge of third-party medical reimbursement procedures is important in this role, but not required.
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