Alpine HME will go the extra mile to meet the needs of our customers. The following is one example of the experience that our customer, Jason Hall, has had working with Alpine HME.
Jason Hall was left a quadriplegic after a tragic diving accident in 1986. After being confined to a power wheelchair, he was told he would never go to college, get married or have a great career. Overcoming many odds placed against him, Jason shares his story with thousands as a professional speaker. When Jason and his wife moved to Utah from Connecticut his chair was not functioning properly. It was 5:00 p.m. on Christmas Eve and all home medical equipment companies he tried to call would not work on his chair. He contacted Alpine HME who provided a service technician to work on his chair until it was fixed. Jason was able to enjoy his independence and his family during the holiday season with a functional power wheelchair. In another instance, Alpine HME went the extra mile for Jason when he had a dysfunctional chair and was scheduled to fly out of town to give a presentation. Three of Alpine HME’s rehabilitation specialists worked until midnight to fix his chair so he would make his flight as planned. Jason says, “I’ll drive by ten different wheelchairs stores driving down from Syracuse (to Salt Lake) because I will only go to Alpine. After what they did to help me on Christmas Eve I will never go anywhere else.”
